Frequently Asked Questions
Everything you need to know about our Scandinavian treats.
How do you ensure the freshness of the candy during shipping?
All our Swedish sweets are packed in airtight, food-grade packaging and stored in a temperature-controlled environment before being shipped in insulated mailers when necessary.
Do you offer international shipping outside of Sweden?
Yes, we ship our authentic treats worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are there vegan or gluten-free options available?
Absolutely! We have a dedicated section for vegan, gelatin-free, and gluten-free Swedish candy. Please check the product descriptions for specific allergen information.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on opened food products. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
Can I customize a pick-and-mix bag?
Yes, our 'Swedish Mix' feature allows you to select your favorite lördagsgodis (Saturday sweets) to create a personalized bag of up to 1kg.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and region-specific options like Klarna for a seamless checkout experience.